Sybil has always taken comfort in her knitting, creating beautiful garments stitch by stitch. But her world suddenly unravels when her fiance ditches her for her identical twin sister and things go from bad to worse when an incident jeopardizes her job.
Hoping to escape her woes and forget that she'll be alone for Christmas, she visits her friend in Tindledale a winter wonderland of quaint shops and snowy rooftops. Embraced by welcoming if eccentric locals wearing handmade knits reminds Sybil of her own creations and her unrealized ambitions of selling them. So when the vintage boutique asks her to create a knitting display for their front window, she's thrilled. The hot town doctor has even taken an interest in Sybil, hoping to heal her broken heart.
But just when Sybil thinks she's going to have her fairy-tale Christmas after all, an unexpected turn of events threaten to unspool her happily ever after.