For the Wilson family, only the best will do! So when they arrive at the San Francisco Hotel and discover that there are no regular rooms available, they decide to stay in the place that suits them best of all: a room that has its ups and its down -- a room called Otis. The Wilsons check in to the hotel elevator!
For three whole days, Mr. and Mrs. Wilson and their ten-year-old twins, Winslow and Whitney, ride to all the floors, happily greeting startled guests who happen to drop in. There's a weary traveling salesman; a British rock group with a funny name; a lovesick bellhop; a society lady and her pampered poodle; and a slew of other surprising visitors. These "fantabulous" guests make the Wilsons' stay unforgettable, but it's the zany but compassionate Wilsons who'll be remembered long after they check out of Otis. This is a quirky story filled with adventure, humor, and warmth.