|
 Subscribing to FictionDB
How do I subscribe?
What is included in the subscription?
How does the
3-day free trial
subscription work?
How much does it cost?
What methods of payment do you
accept?
How long do you keep my
information after my subscription expires?
Login and Registration
What if I forget my
password?
I've registered, but I still
can't log in. What's wrong?
I've logged
in successfully, but I keep getting the Login screen. What's wrong?
Managing My Account
What will you do with the
information I've given you?
How do I update my account
information?
Description of Premium Features
What are the premium
features?
What is Advanced Search?
What is My Bookshelf?
What is My Wish List?
What is My Archive?
What do all the little icons
mean?
Can I request a book
be added to the site?
Selling Books using My Bookstore
How do I start selling
books on FictionDB?
Can you explain the different
conditions of books sold?
Buying Books on FictionDB
How do I buy a book that I
see on your site?
Can you explain the different
conditions of books sold?
Site Maintenance
How often is the site
updated?
Will I have access to my
information during site maintenance?
Contacts
Customer Service and
Technical Support:
Support@FictionDB.com
Subscribing to FictionDB
How
do I subscribe?
First you must Register with
us. Once you've registered, you can make payment through your My
Account page. Make sure payment is made within one month of registering.
If your trial subscription has expired, login as usual. You will
automatically be taken to the payment page.
What is included in the subscription?
By subscribing to FictionDB, you will have access to all of our
Premium Features.
How does the
free 3-day trial
subscription work?
By registering in our system, you will automatically be given
an active account for the period of 3 days. During that time, if
you would like to continue your subscription, you can make payment from
your My Account page. If you choose not to continue your subscription,
your account will automatically expire at the end of the trial.
How much does it cost?
A subscription to FictionDB is $29.99 per
year. The price is subject to change without notice.
What methods of payment do you
accept?
We accept VISA, MasterCard, Discover and Paypal directly from our
site at your My Account page. We also accept
checks and money orders in U.S. dollars at:
FictionDB.com
P.O.
Box 1481
Torrance, CA 90505
USA
How long do you keep my
information after my subscription expires?
All of your account and book detail will be kept for 90 days
following the expiration of your account.
Login and Registration
What if I forget my
password?
On the login page, if you check the box marked "Send My
Password", an email containing your password will be sent to your last registered email address.
You only need to fill in your normal login name, check the box and press
"Login"
I've registered, but I still
can't log in. What's wrong?
Have you activated your account? You should have received an e-mail from us when you registered.
This e-mail includes an activation link. You must activate your
account using this link. If you have not received an e-mail, you probably
mistyped your e-mail address. Please e-mail us at Support@FictionDB.com
and we will assist you in activating your account.
I've
logged in successfully, but I keep getting the Login screen. What's
wrong?
Are you using the back button to go
back to where you started? Using the back button to go back to a page you
previously viewed prior to your login will invalidate your login.
Once you've logged in, use the navigation bar on the top of the
screen to move forward in the site.
Another common problem is your internet security
settings. FictionDB makes extensive use of cookies and if your security
system does not allow this, you will be unable to login.
We also recommend clicking the Logout button, closing
your browser and logging in again. Sometimes clearing the existing
settings is all you need to get going again.
The best way to ensure that
this doesn't become a problem is to store your login details. Check
the "Keep Login Details" on the login screen (see graphic below). This will
allow you access to the site without having to login each time you visit.
Managing My Account
What will you do with the
information I've given you?
Please read our User Agreement which includes information
regarding your privacy. We will not release any of your individual
information to any third party.
How do I update my account
information?
Your My Account page has a
link to update all of your account
information.
Description of Premium Features
What are the
Premium Features?
The features offered as part of our subscription service
include:
- an advertising-free site
- access to our advanced search engine. See below.
- a bookshelf where you can store all the books that you own, rate them
and comment on them.
- a wish list where you can keep track of all the books you're looking
for.
- an archive where you can store all the books you've read but aren't
currently on your bookshelf.
- a bookstore where you can sell all your own books without paying a
commission.
What is Advanced Search?
On the advanced search page, you
can find all the books that meet a wide variety of criteria. You can
search by:
- author name or just a piece of it
- series
- title or just a piece of it
- keywords in the synopsis
- authors who have written spin-offs
- authors who have written under several different names
- authors whose books have been reviewed
- authors who maintain websites
- authors whose books have won awards
- authors and series who make up our Cover Gallery
And that's just the start!
What is My Bookshelf?
Think of My Bookshelf as your TBR
(To Be Read) stack in the popular internet vernacular. You can add books
to the shelf from a variety of places throughout the site. Add an
author's entire work from the Authors page or add individual books from
the Book Detail page. You can then give them ratings, dates and notes that
are yours alone.
What is My Wishlist?
Think of My Wishlist as your TBP
(To Be Purchased) list in the popular internet vernacular. You can add
books to the list from a variety of places throughout the site. Add
an author's entire work from the Authors page or add individual books from
the Book Detail page or the New Releases page. You can then print the list
out and take it with you. When you've acquired the book, just click
on the bookshelf icon and the book will automatically be moved onto your
bookshelf.
What is My Archive?
You can use My Archive in any way
you choose. It looks and feels just like My Bookshelf. Many
people store information on books they no longer have on their
bookshelf. You might want to peruse the books you read last year,
but you'd prefer they weren't cluttering up your bookshelf.
What do all the little icons
mean?
We make extensive use of hover
text, so take a minute to let your mouse float over the icons that you see
on any page.
will allow you to read a review of the book
will show you where to buy the book
indicates that the book is on My Bookshelf, in My Archive, or on My
Wishlist
will add or move a book to your bookshelf
will add or move a book to your wish list
will add or move a book to your archive
 will
allow you to sell your copy of this book
 will edit the
entry you have selected
 will delete
the entry you have selected. Be careful with this one. Once
deleted, items may not be recovered.
Can
I request a book be added to the site?
Yes. Click Here to suggest a
book.
Selling Books using My Bookstore
How do I start selling
books on FictionDB?
Just click on the dollar sign on any of the Book Detail screens
or in My Bookshelf or My Archive. The site will walk you through
listing your book. You will be contacted directly by the buyer for a
sale. The rest of the transaction is up to you at that point.
Can you explain the different
conditions of books sold?
These condition assessments should be used as a guide when
determining where the condition of a book falls.
LIKE NEW -- Never been read or looks like
it has never been read
VERY GOOD -- Slightly creased spine, might have store stamps,
fresh looking cover.
GOOD -- Definite creases in spine or cover,
store stamps, writing. All
pages are intact.
FAIR -- Heavy creasing or slanted spine,
but no serious damage.
POOR -- Might have loose pages, water damage or heavy stains.
Reading Copy Only.
Buying books on FictionDB
How do I buy a book that I
see on your site?
Just click on the Buy link whenever you see one. If a
member of FictionDB has a copy for sale, you will see those books listed
first. At the bottom of the page, you will also see links to some of
the more popular online sites for books. If you decide to purchase a
book from one of FictionDB's members, the site will pop up an e-mail
window for you. Take that opportunity to communicate with the seller
about your interest in the book.
Site Maintenance
How often is the site
updated?
The book detail on the site is
usually updated once a month. This process takes anywhere from 1 to
3 hours. Visit our blog to hear about upcoming site outages. However, we reserve the right
to make changes at any time that could result in the temporary downtime of
the site.
Will I have access to my
information during site maintenance?
Yes.
|
